Current Volunteer Resources

If you’re already a volunteer with the Trust here are some resources to support you in your role as well as important information on how to keep up-to-date.

Policies & Guidance

We’re currently updating our volunteering policies and guides and will add new documents and links to this page on a regular basis. If you can’t find the information you need, please email the Senior Services and Volunteering Officer at volunteer@msatrust.org.uk or you can call us on 0333 323 4591.

Volunteering policy

We want to make sure that you have the best possible experience whilst volunteering with us, and that you feel fulfilled and valued. Our Volunteering Policy lays out our commitment to our volunteers. You can ask for a copy of the policy by emailing volunteer@msatrust.org.uk.

We are currently updating our Volunteer Handbook. If you’ve got questions about any aspect of volunteering with us, please get in touch by phone or email and we will be able to help.

Volunteer Expenses

As a volunteer you can claim agreed out-of-pocket expenses related to your role. Our Volunteer Expenses Policy has more information on what you can claim and how to claim. If you’re not sure if an expense will be covered, please check with us first, by email or phone.
You can download a copy of the expense claim form below.

Support Group Leaders

We have a guide for Support Group Leaders which can help you with common questions and concerns. If you need a new copy, please email volunteer@msatrust.org.uk.

Updates

We send out a quarterly newsletter to all volunteers by email. If you’re not sure whether you’re on the mailing list please get in touch.

Contact details

Please ensure that you inform us if your contact details change. Any changes can be emailed to us at volunteer@msatrust.org.uk.

Accidents, Incidents & Emergency Situations

In the event of an emergency while you are volunteering, you should call 999 and alert the relevant emergency services.
You should also contact the MSA Trust office as a matter of urgency, to notify us of the accident, incident or emergency. Our office number is 0333 323 4591 and our opening hours are Monday to Thursday 9.00am to 5.00pm and Friday 9.00am to 4.00pm. Outside of these hours please leave us a short message with your contact details and we will get in touch as soon as we can.